Family-centered navigation across North Carolina

The Family Wayfinder HUB

A personalized navigation and connection service for families of Deaf and Hard-of-Hearing children.

We don’t want to give families more information. We want to help make information useful.

♥ Start with Family Connect

How It Works

We begin with what matters to your family, then work together to identify useful next steps.

1. LISTEN

Tell us what you are looking for, what you have already tried, and what matters most right now.

2. PRIORITIZE

Together, we identify what needs attention now and what can wait until later.

3. CONNECT

We explore curated resources that may fit your child’s needs, your family’s priorities, and your circumstances.

4. FOLLOW UP

We check in about whether the connection was helpful and discuss what might come next.

What You Can Expect

  • Services provided at no cost to families
  • Personalized support based on your family’s goals
  • Curated resources organized by location across North Carolina
  • Help exploring education, communication, and family support options
  • Connections to existing organizations and programs
  • Ongoing support before and after the referral

What the Wayfinder Is, and Is Not

The Family Wayfinder HUB helps families understand options, prioritize what matters to them, and connect with resources that may fit.

It does not replace schools, providers, or community organizations, and it does not make medical, legal, clinical, or educational placement decisions for families.

Families remain in control of their choices. We support their navigation, not make decisions on their behalf.

Serving Families Across North Carolina

Our resource app is organized by location across North Carolina. Families anywhere in North Carolina can reach out.

We help families explore resources based on their location, priorities, communication needs, and goals.

Ready to Get Started?

You don’t need to know exactly what you need before reaching out. Start with Family Connect, and we’ll meet you where you are.

Family Connect is the starting point. We’ll use your responses to understand what you’re looking for and determine a helpful next step.

♥ Start with Family Connect →